Question 1

Do I need any special degree or experience to start exporting?

Accepted Answer

Absolutely not. Our training is built for absolute beginners. We've had students, small business owners and professionals systematically build their global trade knowledge. We teach you everything from scratch—from getting your IEC to booking your first container.

Question 2

How much money do I need to start an export business in India?

Accepted Answer

The legal setup (IEC, GST, AD Code, etc.) costs less than ₹15,000. For the actual business, it depends on your product. You can start with micro-exports via courier (low investment) or bulk exports (requires capital or buyer advance). We help you pick a product that fits your specific budget.

Question 3

What is IEC and how do I get it?

Accepted Answer

IEC stands for Importer Exporter Code. It is a 10-digit number issued by the Director General of Foreign Trade (DGFT) mandatory for commercial exports from India. You can apply for it online at the DGFT portal using your PAN card, and the government fee is ₹500.

Question 4

How long does IEC registration take?

Accepted Answer

If all your documents are correct and your Aadhaar is linked to your phone for e-signature, IEC registration is usually instant and your e-IEC is generated the same day. In some cases, it may take 1-2 working days.

Question 5

What is Export Basecamp?

Accepted Answer

Export Basecamp is our FREE entry-level program. It gives you access to our WhatsApp community, a free export readiness assessment, starter templates, and our weekly live export strategy webinars. It's the perfect place to start your journey.

Question 6

What is the difference between Foundation and Operation?

Accepted Answer

Foundation provides 2 hours of 1:1 consultation and our export document templates. Operation is our flagship program which includes everything in Foundation plus 10 hours of 1:1 mentorship and live shipment execution support.

Question 7

Is there a free export training program?

Accepted Answer

Yes, our Export Basecamp is completely free. It provides you with foundational knowledge, free downloads like the Export Starter Kit, and access to our weekly free export strategy webinar every Sunday.

Question 8

What documents will I get in the training?

Accepted Answer

You get 15+ ready-to-use professional templates. This includes Proforma Invoices, Commercial Invoices, Packing Lists, Shipping Instructions, and even proven Email Scripts to close deals with foreign buyers.

Question 9

Is Export Heroes recognized by DGFT or FIEO?

Accepted Answer

Export Heroes is an independent, private international trade training ecosystem. While our training strictly adheres to DGFT guidelines and prepares you for real-world compliance, we are an independent educational community, not a government body.

Question 10

What documents do I need to export from India?

Accepted Answer

The mandatory documents include Proforma Invoice, Commercial Invoice, Packing List, Shipping Bill, and a Transport Document (Bill of Lading or Airway Bill). Additionally, you may need a Certificate of Origin (CoO) or specific quality certificates depending on the product.

Question 11

How to find buyers for export from India?

Accepted Answer

Finding buyers involves multiple strategies: utilizing B2B portals like IndiaMART or Global Sources, attending international trade fairs, reaching out via LinkedIn, and using data from market research platforms. Our Foundation and Operation programs teach you exactly how to filter and verify genuine buyers.

Question 12

What are Incoterms?

Accepted Answer

Incoterms (International Commercial Terms) are standard rules published by the ICC that define the responsibilities of sellers and buyers for the delivery of goods. Common terms include FOB (Free On Board), CIF (Cost, Insurance, and Freight), and EXW (Ex Works).

Question 13

How do I ship my first export order?

Accepted Answer

For your first shipment, you should hire a trusted Customs House Agent (CHA) and Freight Forwarder. They will handle the customs clearance and book the container or air freight space for you. We provide our students with a list of verified CHAs.

Question 14

Is it safe to get paid by foreign buyers?

Accepted Answer

Yes, if you use secure payment methods. We recommend starting with 100% Advance Payment or an Irrevocable Letter of Credit (LC) from a reputed bank. Our training covers how to negotiate payment terms that protect you from fraud.

Question 15

What is the RoDTEP scheme?

Accepted Answer

RoDTEP stands for Remission of Duties and Taxes on Exported Products. It is a government scheme that refunds the embedded central, state, and local taxes/duties that were paid during the manufacturing of the exported product, boosting your profit margin.

Question 16

How do I claim GST refund on exports?

Accepted Answer

Exports are zero-rated under GST. You can either export under a Letter of Undertaking (LUT) without paying IGST and claim a refund of your Input Tax Credit (ITC), or pay IGST on export and get an automatic refund from Customs once the Shipping Bill is matched with your GSTR-3B.

Question 17

What is e-BRC and EDPMS?

Accepted Answer

e-BRC (electronic Bank Realization Certificate) is proof that you have received foreign exchange for your export. EDPMS (Export Data Processing and Monitoring System) is an RBI system that tracks this. Failing to close EDPMS entries by realizing payments can result in penalties.

Question 18

What happens in the strategy call?

Accepted Answer

It's a high-impact 30-minute private session with an export expert. We analyze your background, suggest the most profitable products for you, and give you a clear 21-day roadmap. It's designed to give you 100% clarity.

Question 19

Is the WhatsApp community really free?

Accepted Answer

Yes! Our public community, The Cross Border Brothers, is free for all aspiring exporters to network. However, our 'Inner Circle' student group (where we share verified leads and expert support) is exclusive to our enrolled students.

Question 20

Do you offer 1:1 mentorship?

Accepted Answer

Yes, our Operation program includes 10 hours of personal 1:1 mentorship with an expert team. We hold your hand through product selection, buyer verification, and the execution of your first actual shipment.

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